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A class action lawsuit has been filed against Delta Air Lines, alleging that the company refused to issue refunds after a global tech outage caused thousands of flight cancellations. The lawsuit ...
Delta Air Lines customers who faced massive delays and cancellations at Detroit Metropolitan Airport and elsewhere after a July 19 global tech outage triggered all sorts of havoc for days must do ...
The Department of Transportation says airlines must then refund a passenger within seven business days if they bought a ticket on a credit card and within 20 calendar days if they used another ...
If an airline cancels your flight, regardless of reason, here’s what you’re entitled to. Your rights as an airline passenger are minimal, but you do have some. If an airline cancels your ...
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In August 2024, passengers left stranded and refused refunds by Delta filed suit seeking class action status. [39] The lawsuit alleged that "Delta’s failure to recover from the CrowdStrike outage left passengers stranded in airports across the country and the world and, in many cases, thousands of miles from home" with "disastrous" impact. [39]
Delta officials promised to cooperate but said the airline was focused on its recovery. [126] Senator Maria Cantwell , in her capacity as chair of the Senate Committee on Commerce, Science, and Transportation , wrote to Bastian to express her concern for Delta passengers. [ 126 ]
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