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  2. Total Quality Logistics - Wikipedia

    en.wikipedia.org/wiki/Total_Quality_Logistics

    Total Quality Logistics (TQL) is a North American freight brokerage and third-party logistics firm. [4] It was founded in 1997 by Ken Oaks in Cincinnati , and is headquartered in nearby Union Township, Clermont County, Ohio , United States.

  3. Job description - Wikipedia

    en.wikipedia.org/wiki/Job_description

    A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...

  4. Chief commercial officer - Wikipedia

    en.wikipedia.org/wiki/Chief_commercial_officer

    It typically involves activities relating to marketing, sales, logistics, product development and customer service to drive business growth and market share. As a corporate officer position, the CCO generally reports directly to the chief executive officer (CEO) and is primarily concerned with ensuring the integrated commercial success of an ...

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention. Customer ...

  6. Supply chain management - Wikipedia

    en.wikipedia.org/wiki/Supply_chain_management

    Circular Supply Chain Management (CSCM) is "the configuration and coordination of the organizational functions marketing, sales, R&D, production, logistics, IT, finance, and customer service within and across business units and organizations to close, slow, intensify, narrow, and dematerialise material and energy loops to minimize resource ...

  7. Quality, cost, delivery - Wikipedia

    en.wikipedia.org/wiki/Quality,_cost,_delivery

    Quality, cost, delivery (QCD), sometimes expanded to quality, cost, delivery, morale, safety (QCDMS), [1] is a management approach originally developed by the British automotive industry. [2] QCD assess different components of the production process and provides feedback in the form of facts and figures that help managers make logical decisions.

  8. Logistics officer - Wikipedia

    en.wikipedia.org/wiki/Logistics_Officer

    A logistics officer is a member of an armed force or coast guard responsible for overseeing the support of an army, air force, marine corps, navy or coast guard fleet, both at home and abroad. Logistics officers can be stationary on military bases or deployed as an active part of a field army, air wing, naval force or coast guard fleet.

  9. Logistics engineering - Wikipedia

    en.wikipedia.org/wiki/Logistics_engineering

    The various fields and topics that logistics engineers are involved with include: Customer service: provision of services to customers before, during and after a purchase; Purchasing: acquiring goods or services to accomplish its goals; Sourcing: procurement practices, aimed at finding, evaluating and engaging suppliers for acquiring goods and ...

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