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  2. Call logging - Wikipedia

    en.wikipedia.org/wiki/Call_logging

    The call logging trial proved successful and while it was initially designed to gather phone call data and cost of billing details specific to the customers' call's, a hidden benefit emerged such that local management were also able to see a pattern of the types of calls being generated, i.e. calls to and from certain businesses in addition to ...

  3. Comparison of web conferencing software - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_web...

    If the remote control software package supports audio transfer, the playback software can run on the remote computer, while the music can be heard from the local computer, as though the software were running locally. Co-Browsing: the navigation of the Web by several people accessing the same web pages at the same time. When session leader ...

  4. Electronic meeting system - Wikipedia

    en.wikipedia.org/wiki/Electronic_meeting_system

    An electronic meeting system (EMS) is a type of computer software that facilitates creative problem solving and decision-making of groups within or across organizations. The term was coined by Alan R. Dennis et al. in 1988.

  5. Voice logging - Wikipedia

    en.wikipedia.org/wiki/Voice_logging

    Voice logging is the practice of regularly recording telephone conversations. Business sectors which often do voice logging include public safety (e.g. 9-1-1 and emergency response systems), customer service call centers (conversations are recorded for quality assurance purposes), and finance (e.g. telephone-initiated stock trades are recorded for compliance purposes).

  6. Access your AOL Calendar - AOL Help

    help.aol.com/articles/aol-calendar-faqs

    Add events, set up reminders, and create multiple calendars to keep your work and personal life separate. To sync schedules and simplify event planning, subscribe to someone else's calendar or share your own.

  7. Call detail record - Wikipedia

    en.wikipedia.org/wiki/Call_detail_record

    A call detail record (CDR) is a data record produced by a telephone exchange or other telecommunications equipment that documents the details of a telephone call or other telecommunications transactions (e.g., text message) that passes through that facility or device. The record contains various attributes of the call, such as time, duration ...

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  9. AOL Mail Help - AOL Help

    help.aol.com/products/new-aol-mail

    You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.

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