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  2. Objectives and key results - Wikipedia

    en.wikipedia.org/wiki/Objectives_and_key_results

    Objectives and key results (OKR, alternatively OKRs) is a goal-setting framework used by individuals, teams, and organizations to define measurable goals and track their outcomes. The development of OKR is generally attributed to Andrew Grove who introduced the approach to Intel in the 1970s [ 1 ] and documented the framework in his 1983 book ...

  3. Agreements on objectives - Wikipedia

    en.wikipedia.org/wiki/Agreements_on_objectives

    Agreements on objectives are arranged once a year, usually taken at the beginning of the business year. Clearly defined goals have to be formulated and agreed. The whole goal setting process requires that the employees understand the objectives and accept them. In general, for reasons of clarity and feasibility, no more than six goals are agreed.

  4. SMART criteria - Wikipedia

    en.wikipedia.org/wiki/SMART_criteria

    S.M.A.R.T. (or SMART) is an acronym used as a mnemonic device to establish criteria for effective goal-setting and objective development. This framework is commonly applied in various fields, including project management, employee performance management, and personal development.

  5. Administrative assistant - Wikipedia

    en.wikipedia.org/wiki/Administrative_Assistant

    Most administrative assistant duties revolve around managing and distributing information within an office. This generally includes answering phones, taking memos and maintaining files. Administrative assistants may also be in charge of sending and receiving correspondence, as well as greeting clients and customers. [3] Bookkeeping

  6. Office administration - Wikipedia

    en.wikipedia.org/wiki/Office_administration

    Office administration (shortened as Office AD and abbreviated as OA) is a set of day-to-day activities or tasks that are related to the maintenance of an office building, financial planning, record keeping and billing, personal development, physical distribution and logistics, within an organization.

  7. Microsoft Office - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Office

    Assistant (included since Office 97 on Windows and Office 98 on Mac as a part of Agent technology) was a system that uses animated characters to offer context-sensitive suggestions to users and access to the help system. The Assistant is often dubbed "Clippy" or "Clippit", due to its default to a paper clip character, coded as CLIPPIT.ACS. The ...

  8. Operational excellence - Wikipedia

    en.wikipedia.org/wiki/Operational_excellence

    The guiding principles consist of integrity, a questioning attitude, level of knowledge, team backup, and formality. These principles define the expected behaviors of employees and explain how they contribute to achieving the goals and objectives of the organization. The core components of the Juran Model for operational excellence are as follows:

  9. Goals breakdown structure - Wikipedia

    en.wikipedia.org/wiki/Goals_Breakdown_Structure

    The GBS is the culmination of three concepts: the hierarchical relationship of product development, the work breakdown structure and requirements traceability.. The concept of a hierarchical relationship among objectives in product development was identified by Joseph M. Juran in Juran's Quality Control Handbook [2] where he states in section 2.2, subsection Hierarchy of Product Features ...