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We’ve got the answer. Choose a topic below to get started. Student Discount Program. Ferry Discount Program. Ferry Landings. Journey Information. Lost & Found Policy. NYC Ferry Application. Rockaway Reserve.
NYC Ferry wants to hear from you! Contact us by phone, e-mail, or stop in and say hello! We welcome comments, suggestions, and feedback on how we can make things better for our customers! Let us know what you’re looking for and we’ll help you find it.
You can make a complaint or report a lost item with NYC Ferry and get a tracking number. Contact NYC Ferry: Online. Make a complaint or report a lost item to NYC Ferry. By Email. help@ferry.nyc. Additional Assistance. You can get additional assistance with NYC Ferry inquiries by phone.
Lost and found Please contact NYC311 to report a lost item. Please call 212.839.3061 or email ferrycustomerservice@dot.nyc.gov to inquire about a lost item or to a pickup time.
Report a lost or found item. In Person Visit the Passenger Service Office in the St. George Terminal's waiting room, at 1 Bay Street, Staten Island, next to the NYPD Police Room.
Lost and Found. If you’ve lost something within the MTA system, visit the appropriate links on this page to inquire about your item. There is no charge associated with filing a Lost & Found claim with NYC Transit, MTA Long Island Rail Road or Metro-North Railroad.
LOST & FOUND. The Ferry’s Lost and Found Office is open Monday through Friday from 8:00 am – 4:00 pm. It is located in the St. George Terminal waiting room, next to the NYPD Police Room. For additional information, or Lost and Found assistance, please call 311.
NYC Ferry Ticket Rules. Starting September 12, 2022, all tickets, whether purchased via App or Ticket Vending Machine, will be valid for 90 days. All tickets sold prior to September 12, 2022, will continue to be valid for 365 days after purchase. One-way tickets are valid any day of the week.
LOST & FOUND. The Ferry's Lost and Found Office is open Monday through Friday from 8:00 am – 4:00 pm. It is located in the St. George Terminal waiting room, next to the NYPD Police Room. For additional information, or Lost and Found assistance, please call 311.
NYC Ferry wants to hear from you! Contact us by phone, e-mail, or stop in and say hello! We welcome comments, suggestions, and feedback on how we can make things better for our customers! Let us know what you’re looking for and we’ll help you find it.