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We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly. Learn how the CFPB can help you. Call us if you still can’t find what you’re looking for. Losing money or property to scams and fraud can be devastating.
Losing money or property to scams and fraud can be devastating. Our resources can help you prevent, recognize, and report scams and fraud.
If anyone claims that they can get you compensation, but asks for money upfront, it could be a scam. We will never require you to pay money to receive money. We will not ask for additional information before you can cash a refund check that we’ve issued.
How do I tell if a debt collector is legitimate or a scam? What are some common types of scams? What are some classic warning signs of possible fraud and scams?
Industry Whistleblowers. CFPB Ombudsman. The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response.
If you’re contacted by “someone” from the CFPB and want to confirm whether it’s real or a scam, call the CFPB call center at (855) 411-2372 between 8 a.m. and 8 p.m. ET, Monday through...
The Consumer Financial Protection Bureau (CFPB) helps consumers by providing educational materials and accepting complaints. It supervises banks, lenders, and large non-bank entities, such as credit reporting agencies and debt collection companies.
According to a WSJ report, the CFPB is preparing to release new guidance that would require banks to make refunds to victims of scammers who defraud consumers into sending money to a third party using an online money-transfer platform.
If you’ve ever had a bad experience with a bank, credit card issuer or mortgage company, if you’ve ever been discriminated against when applying for credit or if you’ve ever been victimized by...
P2P payment fraud is affecting trust in the systems. In 2019, only 25% of consumers believed financial organization P2P channels were “very secure”. In 2020, 50 percent of complaints to the CFPB regarding P2P were fraud related.
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