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In 1999, Illinois-based Allstate Insurance Company purchased the personal lines insurance business from CNA Financial when CNA moved toward commercial lines. Allstate then introduced the Encompass name to its subsidiary in 2000. Encompass distributes its products through 6,500 independent agency locations in 42 states. [3]
Allstate would offer its "good hands" in the way of a low-ball claim and, if the customer did not accept, to get out "boxing gloves." [ 56 ] According to a 2006 review in Business Week magazine, Allstate responded to Berardinelli's allegations by claiming that Berardinelli's allegations were "unfounded and unproven."
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AAA vs. Allstate: customer experience comparison Allstate scored above average across the board in the 2023 J.D. Power Auto Claims Satisfaction Study, while the results for AAA were more mixed.
Esurance was founded in 1999 by Jean-Bernard Duler, Jeffrey L. Goodman, Huyen Bui, David Griffin, and Charles Wallace, and became one of the first insurance companies to sell policies directly to consumers over the internet, instead of using in-person meetings or phone calls. [1]