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Frontier Airlines saw the highest rate of passenger complaints among U.S. carriers in 2022, a year that became one of the most disruptive for flyers on record.
For premium support please call: 800-290-4726 more ways to reach us
Frontier Airlines is a major American ... in June 2015 by eradicating its toll-free telephone number for ... rate of customer complaints and bumped ...
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In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
The Traveler Redress Inquiry Program (TRIP, sometimes called DHS TRIP) is a program managed by the Department of Homeland Security in the United States that allows people who face security-related troubles traveling by air, receive excessive security scrutiny, or are denied entry to the United States, to file their grievances with and seek redress from the DHS.
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