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BT launched a new look Home Hub in October 2007 with an enhanced wireless footprint. [clarification needed] In July 2008 the Home Hub was relaunched with a new smaller design, Draft-N wireless, additional connections and a new user interface; unlike the previous replacement, the new Home Hub was given a .0 release, making it the Home Hub 2.0.
The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.