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Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [1] [2] More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers. This includes analysis and decision-making in terms of the expression of emotion ...
The ICD-11 of the World Health Organization (WHO) describes occupational burnout as an occupational phenomenon resulting from chronic workplace stress that has not been successfully managed, with symptoms characterized by "feelings of energy depletion or exhaustion; increased mental distance from one's job, or feelings of negativism or cynicism related to one's job; and reduced professional ...
Work design (also referred to as job design or task design) is an area of research and practice within industrial and organizational psychology, and is concerned with the "content and organization of one's work tasks, activities, relationships, and responsibilities" (p. 662). [1]
Job crafting is an individually-driven work design process which refers to self-initiated, proactive strategies to change the characteristics of one's job to better align the job with personal needs, goals, and skills. [1]
Job satisfaction, employee satisfaction or work satisfaction is a measure of workers' contentment with their job, whether they like the job or individual aspects or facets of jobs, such as nature of work or supervision. [1] Job satisfaction can be measured in cognitive (evaluative), affective (or emotional), and behavioral components. [2]
As we age, our brain experiences both structural and functional changes. Over time, this can cause a decline in cognitive abilities, memory, and even emotional regulation. Certain lifestyle ...
But we hire 30,000 people a year, so we expect to be able to get them a job somewhere local in a different branch or a different function if we can do that,” Dimon explained. “We’ll be doing ...
This is particularly true of physical labor that places direct demands on the body, but even largely mental work can cause stress from problems like long hours, excessive demands, or a hostile workplace. Particularly intense forms of manual labor often lead workers to develop physical strength necessary for their job.