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The Open and Repair command might be able to recover your file. Click File > Open > Browse and then go to the location or folder where the document (Word), workbook (Excel), or presentation (PowerPoint) is stored.
Decide which documents to recover from an unexpected close, delete recovered files you don't want, or close recovered files to review later.
In the event of a crash or loss of power, you can recover a previous version of your file if you turned on the Autorecover feature in Office. If you're running Microsoft 365 storing your files on OneDrive and using AutoSave can help to protect your changes.
Recover a file saved by AutoRecover. Normally, the application will automatically recover your work the next time that you open the app following a power failure or other unexpected shutdown by detecting that an AutoRecover file exists and automatically opening it.
Recover an earlier version of a Word file. If the AutoRecover option is turned on, you can automatically save versions of your file while you’re working on it. How you recover something depends on when you saved it.
Open the most recent version to recover your latest changes. Or open more than one version to compare them and see which one you want. If you don't need a file, select Delete .
Select File > Options. Select Save. Select the Save AutoRecover information checkbox. Set how often you'd like to backup your work. To be safe, set a small number, so you never lose more than 5 or 10 minutes of work. Or, to make Office faster, enter a larger number, like 20.
Restore a previous version of a file without unwanted changes. Quick steps: For a file stored in OneDrive or a SharePoint Online library, you can go back to an earlier version of the file and restore it. Open the file you want to restore and go to File > Info.
If you've already experienced a document closure and the Document Recovery task pane appears, see Recover your Office files. Meanwhile, here are some ways to avoid losing work when an app suddenly stops working.
Repair an Office application. If a Microsoft 365 application such as Word or Excel isn’t working correctly, sometimes restarting it will fix the problem. If that doesn’t work, you can try repairing it. When you’re done, you might need to restart your computer.
You might want to save your file in another format so that you, or somebody else, can open the file in a different program or older version. For example, you might want to save your Word document as a Rich Text File (RTF) or your Excel workbook as a Comma-Separated Values (CSV) file.