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You can close your account at any time. Before doing so, please review the following info to understand what this action means for your account and your data.
Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.
Follow the steps below to learn how to change your AOL account to a free AOL account. 1. Go to AOL My Account. 2. Hover over My Services | click Subscriptions to access your account information. 3. Click Manage next to your subscription. 4. Click Change Plan. 5. Review the confirmation page.
Your AOL username is the unique identity that gives you access to services like AOL Mail or premium services. For AOL email addresses, your username is the first part of the email address before the @ symbol. For non-AOL email addresses, your username is the entire email address. Delete your AOL username
Add, replace or remove AOL account recovery info. Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account.
It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances. If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted.
To process this kind of request, AOL requires specific documentation: A copy of the death certificate of the AOL account holder, issued in the United States. If a death certificate is not available, please contact AOL Customer Service at 800-827-6364. You can request the suspension or cancellation of billing and premium services through this form.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.