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If you can't sign in to your Google Account in Gmail, Google Drive, Google Play, or elsewhere, select the issue that most closely applies to you. Follow the instructions for help getting back in to your account.
If you still can’t recover your account, you can create a new Google Account. When you do, you can follow these steps to avoid getting locked out of your Google Account. Avoid account & password recovery services. For your security, you can't call Google for help to sign into your account. We don’t work with any service that claims to ...
If you can't sign in to your Google Account in Gmail, Google Drive, Google Play, or elsewhere, select the issue that most closely applies to you. Follow the instructions for help getting back in to your account.
If you've lost access to your primary phone, you can verify it’s you with: Another phone signed in to your Google Account. Another phone number you’ve added in the 2-Step Verification section of your Google Account. A backup code you previously saved. A security key you’ve added in the 2-Step Verification section of your Google Account.
If available, try using your browser’s incognito or private browsing mode. Clear your browser's cache and cookies, then open Gmail again. Check your internet connection. Turn off your Wi-Fi or mobile data connection, then turn it back on again. Tip: For Wi-Fi, if Gmail still does not load, restart your router.
On your computer, go to Gmail. Enter your Google Account email or phone number and password. If information is already filled in and you have to sign in to a different account, click Use another account. Sign in to Gmail. Tip: If you sign in to a public computer, make sure to sign out before you leave the computer.
Make sure you entered the right email address. If you made a typo, try again. Someone might have hijacked your account and added it. If you still have access to one of the options, try using it to reset your password. Once you’re back in your account, check all your account details, delete any information you don't recognize, and walk through ...
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Add your account. On your iPhone or iPad, you can add both Gmail and non-Gmail accounts to the Gmail app. Important: In the Gmail app, you can’t add non-IMAP accounts, like Exchange and POP. On your iPhone or iPad, open the Gmail app . At the top right, tap your Profile picture Add another account. Select the type of account you want to add.
Get help with logging into Gmail if you don't have your old phone number or recovery email access.