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Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
It's also a good idea to update your password regularly and to make sure it's unique from other passwords you use. To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Disable firewall or pop-up settings. If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding ...
Tell us one of the following to get started: Sign-in email address or mobile number. Recovery phone number. Recovery email address. Continue. AOL.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If you have forgotten your password and you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then this special page can help you recover access to your account.
Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account.
Password notification email or password recovery email is a common password recovery technique used by websites. If a user forgets their password, a password recovery email is sent which contains enough information for the user to access their account again.