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2. Add, replace or remove AOL account recovery info - AOL Help

   help.aol.com/articles/add-or-update-aol-account...

   Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.

3. Add or disable 2-step verification for extra security - AOL Help

   help.aol.com/articles/2-step-verification...

   The phone number we contact you with may be different each time. Enable 2-step for phone. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on. 3. Select Phone number for your 2-step verification method. 4. Follow the on-screen prompts to complete the process. Sign in with 2-step for phone. 1.

4. Identify legitimate AOL websites, requests, and communications

   help.aol.com/articles/identify-legitimate-aol...

   Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Identify legitimate AOL websites, requests, and communications. Scammers and bad actors are always looking for ways to get personal info with malicious intent.

5. ID.me - Wikipedia

   en.wikipedia.org/wiki/ID.me

   For "high-assurance" identity verification, the company verifies personal data, including drivers' licenses, passports, and social security numbers. [21] Users must also take a video selfie with their phones, using the ID.me photo app. [ 1 ] If ID.me fails to verify users through this information, users are directed to talk to a "Trusted ...

6. Telephone number verification - Wikipedia

   en.wikipedia.org/wiki/Telephone_number_verification

   Telephone number verification. Telephone number verification (or validation) services are online services used to establish whether a given telephone number is in service. They may include a form of Turing test to further determine if a human answers or answering equipment such as a modem, fax, voice mMail or answering machine.

7. Customer proprietary network information - Wikipedia

   en.wikipedia.org/wiki/Customer_proprietary...

   Customer proprietary network information. Customer proprietary network information (CPNI) is the data collected by telecommunications companies about a consumer's telephone calls. [1] It includes the time, date, duration and destination number of each call, the type of network a consumer subscribes to, and certain other information that appears ...

8. Contact AOL customer support

   help.aol.com/articles/account-management...

   GET. Mail. Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

9. Reset or change your password - AOL Help

   help.aol.com/articles/account-management...

   From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser.