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Yelp is an American company that operates a website and an app for publishing crowd-sourced reviews about businesses. It also offers online advertising, table reservation, and local services. Founded in 2004, it has expanded to several countries and became a public company in 2012.
Zazzle is an American e-commerce platform that allows users to create and sell personalized products with independent manufacturers. Founded in 2005, Zazzle has partnered with many brands and has over 300 million products listed on the site.
Learn about the history, structure, and services of the Better Business Bureau (BBB), a nonprofit organization that focuses on advancing marketplace trust. BBB rates businesses based on 16 factors and offers dispute resolution services to consumers and businesses.
Dig a bit deeper into the BBB's report and a picture emerges of which sorts of business are generating the most inquiries: Topping the list are roofers, with more than 3 million inquiries in 2011 ...
A review site is a website where users can post reviews about people, businesses, products, or services. Learn about the history, business models, impact, and anonymity of review sites, and see how Epinions.com was one of the early examples of this type of site.
Review bombing is an online phenomenon of posting negative reviews to harm the popularity of a product, service, or business. It may be driven by political, cultural, or quality issues, and may have various effects on the target and the review platforms.
BBB National Programs is a non-profit organization that oversees industry self-regulation programs in areas such as advertising, privacy, and data collection. It provides third-party accountability and dispute resolution services to companies, consumers, and others.
Learn about different restaurant rating systems, such as Michelin stars, Gault Millau points, and Zagat scores, and how they are used by guides, media, and consumers. Find out how restaurant ratings can affect the success, reputation, and sanitation of restaurants.
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