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If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address
It will usually be in the form of sending a code to your phone or email to verify your identity. It only takes a few extra minutes, but it adds an extra layer of protection to your accounts, so it ...
For premium support please call: 800-290-4726 more ways to reach us. Sign in. Mail. 24/7 Help. ... You’re instructed to enter this code at the login screen to confirm your identity. This process ...
For premium support please call: 800-290-4726 more ways to reach us. Sign in. Mail. 24/7 Help. ... "We weren't able to confirm your identity from the video you submitted," the message said. "You ...
AOL has created a process where members can verify account ownership through photo ID. This process has been created to keep account recovery as seamless as possible while maintaining account and personal security at all times.