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  2. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    The first job of a Tier I specialist is to gather the customer's information and to determine the customer's issue by analyzing the symptoms and figuring out the underlying problem. [6] When analyzing the symptoms, it is important for the technician to identify what the customer is trying to accomplish so that time is not wasted on "attempting ...

  3. Salary - Wikipedia

    en.wikipedia.org/wiki/Salary

    Salary is commonly paid in fixed intervals, for example, monthly payments of one-twelfth of the annual salary. Salaries are typically determined by comparing market pay-rates for people performing similar work in similar industries in the same region.

  4. Wage - Wikipedia

    en.wikipedia.org/wiki/Wage

    [7] [8] [9] Law 275 stipulated a ferry rate of 3-gerah per day on a charterparty between a ship charterer and a shipmaster. Law 276 stipulated a 2 1 ⁄ 2-gerah per day freight rate on a contract of affreightment between a charterer and shipmaster, while Law 277 stipulated a 1 ⁄ 6-shekel per day freight rate for a 60-gur vessel. [10] [11] [9]

  5. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but ...

  6. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  7. Piece work - Wikipedia

    en.wikipedia.org/wiki/Piece_work

    When paying a worker, employers can use various methods and combinations of methods. [2] Some of the most prevalent methods are: wage by the hour (known as "time work"); annual salary; salary plus commission (common in sales jobs); base salary or hourly wages plus gratuities (common in service industries); salary plus a possible bonus (used for some managerial or executive positions); salary ...

  8. Professional Tax - Wikipedia

    en.wikipedia.org/wiki/Professional_Tax

    Profession tax is the tax levied and collected by the state governments in India. It is a direct tax. A person earning an income from salary or anyone practicing a profession such as chartered accountant, company secretary, cost accountant, Software Engineer, lawyer, doctor etc. are required to pay this professional tax.

  9. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.