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Admin Portal; Applications; Features; Integrations; Voice Services; Transfer Number(s) Transfer your number from another company to Vonage. Account Activation: Activate your account immediately or delay up to 45 days when your account is Pending and not yet activated. Any Emergency Services Locations in a pending status also display in this tile.
To sign out of the Admin Portal, click on your initials or avatar (top left), then click Logout. To manage your personal settings, such as Contacts, Voicemails, and Vonage Meetings, click your initials or avatar (top left), then click Go to App .
Super Users and Administrators can enable and set options for all user extensions on their account in the Admin Portal. Follow our interactive step-by-step guides to Set Up /Manage Voicemail Options/Greetings in the Admin Portal or use the instructions below.
Admin Portal (Super User, Account Administrators, User Administrators Only) Sign in to the Admin Portal. Click Phone System and then click Users. Hover over your username, then click the Pencil icon. Click Settings & Permissions, then click on Set up Number. Type your mobile device’s phone number, then click Send Code.
Our Interactive Guide steps the Super User and Administrators through resetting a password for any user on the account in the Admin Portal. If not signed in, you are prompted. If not signed in, you are prompted.
Confirm you have Account Admin or Super User level of access to Vonage Admin Portal. Confirm that you have access to OneLogin Administrative Portal. NOTE: With the future discontinuation of the Directory Sync product, Vonage no longer resells Directory Sync services. You must contact the OneLogin team and discuss the direct contact agreement ...
Admin Portal - Super User / Account Administrators: Sign in to the Admin Portal. Click Phone System and then click Users. Hover over the username to reset and click the Key icon; a pop-up displays to confirm the password reset. A password reset logs the user out of all active sessions by default.
Sign in to the Admin Portal. Click Extensions. Hover over the extension associated with Simultaneous Ring and click the Pencil icon. Click Call Forwarding. Toggle the Forward Calls option to disabled or select either Send To Ext. Or Number or Follow Me. Click Save.
A strong device or softphone SIP password is highly recommended to secure your VoIP communications. It helps protect against unauthorized access, fraud, and other security threats, contributing to the overall integrity and reliability of your VoIP system. Super Users and Account Administrators can update device SIP passwords in the Admin Portal.
While most third-party softphones can be used with Vonage, installing the Vonage Desktop Application is recommended to take full advantage of Vonage's suite of features. Administrators can add a third-party softphone as follows: Sign in to the Admin Portal. Go to Phone System, then Extensions.