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Request Tracker for Incident Response (RTIR) is a special distribution of RT to fulfill the specific needs of CERT teams. [4] At this point, RTIR is, at once, a tool specific to incident management, a general purpose tool teams can use for other tasks, and also a tool that can—and very often is—a fully customized system built on layers of ...
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).
The director of the school is Ben Noel, former vice president and chief operating officer of Electronic Arts' Orlando-based Tiburon studio. [2] FIEA is a graduate video game development school offering an accredited master's degree in interactive entertainment. Areas of study include game design, art, programming and production. The Academy is ...
SMU Guildhall is a graduate video game development program located at the Southern Methodist University (SMU). [1] It was one of the first graduate video game development programs in the United States. In 2020, it was ranked #4 among the Top 25 Graduate Schools for Game Design by the Princeton Review. [2]
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Matrix Software was founded in July 1994 by Kosuke Ohori and three friends who had each been involved in the video games industry for many years beforehand. [2] Kosuke, a veteran of the game development industry since high school, joined with former members of Climax Entertainment and Telenet Japan to create a company that he felt would "bring people serious game content". [3]