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  2. BBB Reveals America's Most Complained-About Businesses - AOL

    www.aol.com/news/2012-03-02-bbb-reveals-americas...

    Complaints lodged with the BBB fell about 7%, to 927,000. In practical terms, those numbers suggest that more Americans are being smart about their shopping, looking into businesses' reputations ...

  3. Review bomb - Wikipedia

    en.wikipedia.org/wiki/Review_bomb

    A review bomb is a malicious Internet phenomenon in which a large number of people or a few people with multiple accounts [1] post negative user reviews online in an attempt to harm the sales or popularity of a product, a service, or a business. [2]

  4. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.

  5. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    Consumers however, rarely file complaints in the more formal legal sense, which consists of a formal legal process (see the article on complaint). In some countries (for example Australia , [ 5 ] the United Kingdom, [ 6 ] and many countries of the European Community ), the making of consumer complaints, particularly regarding the sale of ...

  6. Criticism of Walmart - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_Walmart

    This marks the first time that Walmart had faced a worker-led revolt of such scale, according to both employees and the company. [76] Reasons for the revolt included cutting full-time hours, a new attendance policy, and pay caps that the company imposed in August 2006, compelling workers to be available to work any shift (day, swing or night ...

  7. Patagonia has given some staff 3 days to decide whether ... - AOL

    www.aol.com/finance/patagonia-given-staff-3-days...

    As many as 90 Patagonia workers could be let go from the company for living too far from its offices, after the company ordered remote customer service staff to relocate—or quit.

  8. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.

  9. 5 Reasons To Leave Your 401(k) Alone When the Stock Market Drops

    www.aol.com/5-reasons-leave-401-k-220432108.html

    Based on Vanguard's 2024 analysis, the average 401(k) balance for Vanguard participants in 2023 was $134,128, an increase of 19% from 2022. ... 5 Reasons To Leave Your 401(k) Alone When the Stock ...