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  2. Donabedian model - Wikipedia

    en.wikipedia.org/wiki/Donabedian_model

    The Donabedian model is a conceptual model that provides a framework for examining health services and evaluating quality of health care. [1] According to the model, information about quality of care can be drawn from three categories: "structure", "process", and "outcomes". [2]

  3. Health care quality - Wikipedia

    en.wikipedia.org/wiki/Health_care_quality

    Health care quality is the degree to which health care services for individuals and populations increase the likelihood of desired health outcomes. [2] Quality of care plays an important role in describing the iron triangle of health care relationships between quality, cost, and accessibility of health care within a community. [3]

  4. Zero Defects - Wikipedia

    en.wikipedia.org/wiki/Zero_Defects

    In 1979, Crosby penned Quality Is Free: The Art of Making Quality Certain which preserved the idea of Zero Defects in a Quality Management Maturity Grid, in a 14-step quality improvement program, and in the concept of the "Absolutes of Quality Management". [11]

  5. Philosophy of healthcare - Wikipedia

    en.wikipedia.org/wiki/Philosophy_of_healthcare

    Balancing the cost of care with the quality of care is a major issue in healthcare philosophy. In Canada and some parts of Europe, democratic governments play a major role in determining how much public money from taxation should be directed towards the healthcare process.

  6. Philip B. Crosby - Wikipedia

    en.wikipedia.org/wiki/Philip_B._Crosby

    Crosby's response to this quality crisis was based on the principle of "doing it right the first time" (DIRFT). This approach was structured around four key principles: Definition of quality: Quality is defined as conformance to requirements, with requirements encompassing both product specifications and customer expectations.

  7. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    Quality management ensures that an organization, product, or service consistently functions as intended. It has four main components: quality planning, quality assurance, quality control, and quality improvement. [1] Customers recognize that quality is an important attribute when choosing and purchasing products and services.

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  9. Aligning Forces for Quality - Wikipedia

    en.wikipedia.org/wiki/Aligning_Forces_for_Quality

    Aligning Forces For Quality focuses its efforts on three main areas: Performance measurement and public reporting, consumer engagement, and quality improvement. [2] Aligning Forces for Quality is the single largest philanthropic effort of its kind undertaken to improve the quality of U.S. health care. [3]