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Due to constant change within work environments, new models and algorithms must be created in order to allow for flexibility as needs and demands arise. For example, when a large number of new employees are hired, as in the total workforce is increased, the scheduling software likely will need to be updated in order to allow for such a change. [4]
Virtual assistants and chatbots have also been integrated into scheduling software, enabling automated customer interactions and self-service booking. Furthermore, the COVID-19 pandemic in 2020 and subsequent social distancing measures prompted the development of new features to support remote appointments and virtual consultations.
Shawn Boyer launched Snagajob.com out of his home in Washington, D.C., and served as Snagajob's CEO from the website's launch in early 2000 to 2013. [2]Peter Harrison was named chief executive officer of Snagajob in April 2013 and served until July 2018.