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In 2001, telephone and internet banking was introduced to provide customers with 24-hour self-service. In 2003, the Business Advantage Account was launched - a high-interest account for small business owners. In 2007, Manulife Bank opened an office in Halifax, Nova Scotia. In 2009, Manulife Bank began offering Tax-Free Savings Accounts (TFSA).
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Manulife at one point serviced over 26 million customers worldwide. [6] Manulife is the largest insurance company in Canada and the 28th largest fund manager in the world based on worldwide institutional assets under management (AUM). [7] Manulife Bank of Canada is a wholly-owned subsidiary of Manulife.
On September 29, 2003, Manulife Financial of Canada announced its intent to acquire John Hancock for $10.4 billion. The merged entity would be led by D'Alessandro, but he would step down in June 2004. The sale also included a Canadian subsidiary of John Hancock, Maritime Life; it was integrated into Manulife's Canadian operations. [6] [7] [8]
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