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  2. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

  3. Single sign-on - Wikipedia

    en.wikipedia.org/wiki/Single_sign-on

    Conversely, single sign-off or single log-out (SLO) is the property whereby a single action of signing out terminates access to multiple software systems. As different applications and resources support different authentication mechanisms, single sign-on must internally store the credentials used for initial authentication and translate them to ...

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales. Some CRM software is available as a software as a service (SaaS), delivered via the internet and accessed via a web browser instead of being installed on a local computer. Businesses using the software do not ...

  5. Dual access - Wikipedia

    en.wikipedia.org/wiki/Dual_access

    In telecommunications, the term dual access has the following meanings: The connection of a user to two switching centers by separate access lines using a single message routing indicator or telephone number. In satellite communications, the transmission of two carriers simultaneously through a single communication satellite repeater.