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  2. Rogerian argument - Wikipedia

    en.wikipedia.org/wiki/Rogerian_argument

    Rogerian argument is an application of Rogers' ideas about communication, taught by rhetoric teachers who were inspired by Rapoport, [6] [7] but Rogers' ideas about communication have also been applied somewhat differently by many others: for example, Marshall Rosenberg created nonviolent communication, a process of conflict resolution and ...

  3. Conflict (process) - Wikipedia

    en.wikipedia.org/wiki/Conflict_(process)

    Put simply, the mediator can be thought of as a disinterested guide directs the disputants through the process of developing a solution to a disagreement. [1] For conflicts with negative interpersonal relationships on a low escalation level, relationship building can help transform the nature of the relationship and improve the communication. [29]

  4. Gibb categories - Wikipedia

    en.wikipedia.org/wiki/Gibb_Categories

    The Gibb categories are elements of a strategy for interpersonal communication. Separated into defensive and supportive techniques, the categories provide a framework for effective communication. The categories are outlined by Jack Gibb. Gibb categories point out six defensive behaviors used during interpersonal communication.

  5. Social judgment theory - Wikipedia

    en.wikipedia.org/wiki/Social_judgment_theory

    Similarly, the theory would not be able to elegantly include such a set of facts if there were a U-shaped function between disagreement and opinion change in response to a communication. However, this theory has a number of valuable concepts and ideas, as well as a number of areas that may be studied further within the framework of this theory.

  6. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting.

  7. Conflict avoidance - Wikipedia

    en.wikipedia.org/wiki/Conflict_avoidance

    Conflict avoidance is a set of behaviors aimed at preventing or minimizing disagreement with another person. These behaviors can occur before the conflict emerges (e.g., avoiding certain topics, changing the subject) or after the conflict has been expressed (e.g., withholding disagreement, withdrawing from the conversation, giving in).

  8. Politeness maxims - Wikipedia

    en.wikipedia.org/wiki/Politeness_maxims

    The agreement maxim runs as follows: "Minimize the expression of disagreement between self and other; maximize the expression of agreement between self and other." It is in line with Brown and Levinson's positive politeness strategies of "seek agreement" and "avoid disagreement", to which they attach great importance. However, it is not being ...

  9. Models of communication - Wikipedia

    en.wikipedia.org/wiki/Models_of_communication

    Many models of communication include the idea that a sender encodes a message and uses a channel to transmit it to a receiver. Noise may distort the message along the way. The receiver then decodes the message and gives some form of feedback. [1] Models of communication simplify or represent the process of communication.