Search results
Results from the WOW.Com Content Network
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Xfinity Voice (formerly Comcast Digital Voice) is a Voice Over IP cable telephony service that was launched in 2005 in some markets, [75] and to all of Comcast's markets in 2006. Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [76]
Brian L. Roberts. Comcast is described as a family business. [19] Brian L. Roberts, its chairman and CEO, is the son of founder Ralph J. Roberts (1920–2015). Roberts owns or controls about 1% of all Comcast shares but all of the Class B supervoting shares, giving him an "undilutable 33% voting power over the company". [20]
Comcast Business is a subsidiary of Comcast, which, through several iterations, has handled the sales, marketing, and delivery of internet, phone, and cable television to businesses (in contrast, consumer services are primarily offered under the Xfinity brand).
Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."
The service – which is structured as a virtual multichannel video programming distributor – is only available to Comcast Xfinity internet customers. It is designed as an alternative to other competing OTT skinny bundles for cord cutters , offering a selection of major cable channels and on-demand content that can be streamed through smart ...
This Optimum customer service facility in Freehold Township, New Jersey, has existed during both the Cablevision and Altice eras. Introduced in 2018 on Long Island and then extended through its service area, Altice One is the company's flagship home entertainment platform, and combines broadband internet access, television, VOIP telephone service, and various streaming applications. [2]
Meanwhile, Investopedia also notes that 83% of customers would switch brands due to bad customer service while 74% of people (say that they) stay loyal to a brand due to the quality of their products.