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For concerns, you may use the form below to get in touch with us. We will endeavor to respond via call or email within 7 business days. To file a request or report a concern specific to your account, please log in to Help and Support. Are you a BPI Client? Prefer to speak to us?
For immediate concerns, such as lost or stolen BPI debit and credit cards, please call our 24-hour BPI Contact Center at (+632) 889-10000 for Metro Manila or 1-800-188-89100 for domestic toll-free calls.
Leave us your suggestions or complaints to help us improve our services. Prefer to speak to us?
For any concerns and inquiries, you may send us a message or contact the 24-hour BPI Contact Center at (02) 889-10000.
For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.
Effective October 6, 2019, BPI’s hotline number will now be 889-10000, in compliance with the memorandum of the National Telecommunications Commission that all telephone numbers in the “02” area code will have 8 digits.
For inquiries, visit BPI website then click "send us a message" at the bottom of the Home Page or call 24-hour BPI Contact Center at 889-10000 (All Areas within Metro Manila), 1-800-188-89100 (Domestic Toll-Free using PLDT) and +632 889-10000 (Mobile Phone and International).
For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.
Now we can get connected to their customer service just with mobile data/WiFi. It says it’s only available from 8AM-5PM. Just go to BPI’s website > Contact Us > scroll until you see the option to call a phonebanker.
Hi, does anyone here know how to contact BPI customer service? Upon dialing their contact number, it always says "sorry, your balance is not enough." How should I do it?