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On April 20, 2017, Tesla recalled 53,000 (~70%) of the 76,000 Model S and Model X vehicles it sold in 2016 due to faulty parking brakes. [ 108 ] In October 2017, Tesla issued an 11,000 vehicle recall for a faulty locking cable mechanism in the second-row seats, estimating that about 3% of recalled vehicles may be affected.
In December 2020, NHTSA opened a preliminary evaluation (PE20-020) in response to 53 complaints alleging that front fore links fractured at the steering knuckle ball joint attachment for certain years of Model S (2015–2017) and Model X (2016–2017) vehicles, which were the parts covered by SB-17-31-001, issued in 2017. [237]
In 2017, a lawsuit alleged Tesla made materially false and misleading statements regarding its preparedness to produce Model 3 vehicles. [11] The U.S. Department of Justice also began an investigation in 2018 into whether Tesla misled investors and misstated production figures about its Model 3 car . [ 116 ]
(Reuters) -Tesla has issued a recall for about 9,100 Model X sports utility vehicles in the U.S. over a trim on the roof that could separate, it said on Wednesday, its second over the same issue ...
Tesla has set up mobile-shipping-container "stores" [9] and 6 Airstream travel trailers each pulled by a Model X, reaching areas not served by brick-and-mortar shops. [26] [27] Tesla's strategy of direct customer sales and owning stores and service centers is different from the standard dealership model in the US vehicle marketplace. [28]
A leak of internal Tesla files reportedly reveals thousands of customers complaining about Autopilot safety, according to a newspaper article.
Tesla Autopilot, an advanced driver-assistance system for Tesla vehicles, uses a suite of sensors and an onboard computer. It has undergone several hardware changes and versions since 2014, most notably moving to an all-camera-based system by 2023, in contrast with ADAS from other companies, which include radar and sometimes lidar sensors.
A tear down of a HW4 Model S and Model X car in 2023 revealed that they have high definition radar hardware, but the software did not use radar. [67] Tesla started shipping cars with HW4 in January 2023, starting with the refreshed Model S and Model Y; [66] however, FSD was not available initially. [68]
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