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  2. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    10.5.1 December 2019 GPLv3, SaaS: ASP.NET yes Windows Microsoft SQL Server, Amazon Server 2010 Tryton: Tryton 5.6 May 2020 GPLv3: Python, JavaScript no Cross-platform PostgreSQL, MySQL, SQLite: 2008 WORKetc: Daniel Barnett v4.0 2013 SaaS: C#, .NET no Windows Microsoft SQL Server, Amazon Server 2009 Zoho CRM: Zoho CRM Zoho CRM 2018 2018 SaaS ...

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    The same year, Gartner organized and held the first Customer Relationship Management Summit, and summarized the features systems should offer to be classified as CRM solutions. [15] In 2013 and 2014, most of the popular CRM products were linked to business intelligence systems and communication software to improve corporate communication and ...

  4. eCRM - Wikipedia

    en.wikipedia.org/wiki/ECRM

    CRM – Implements the use of ERP systems, emphasis is on the back-end. eCRM – Geared more toward front end, which interacts with the back-end through use of ERP systems, data warehouses, and data marts. System overhead (client computers) CRM – The client must download various applications to view the web-enabled applications.

  5. The Past 5 Years Explained in 73 Headlines - AOL

    www.aol.com/news/2013-09-17-the-past-5-years...

    Five years ago this week, I called Motley Fool editor Anand Chokkavelu on the phone. "So, Lehman Brothers just filed for bankruptcy," I said. Thus began the financial crisis and the worst ...

  6. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    According to Das [54] (2007), customer relationship management (CRM) is the "establishment, development, maintenance and optimization of long-term mutually valuable relationships between consumers and organizations". The official definition of CRM by the Customer Relationship Management Research Center is "a strategy used to learn more about ...

  7. UiPath (PATH) Q3 2025 Earnings Call Transcript - AOL

    www.aol.com/uipath-path-q3-2025-earnings...

    Current RPO increased to $718 million, up 20% year over year. Turning to expenses. We delivered third-quarter overall gross margin of 85%, and software gross margin was 89%.

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