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  2. Voice of the customer - Wikipedia

    en.wikipedia.org/wiki/Voice_of_the_customer

    It is critical that the product development core team are involved in this process. They must be the ones who take the lead in defining the topic, designing the sample (i.e. the types of customers to include), generating the questions for the discussion guide, either conducting or observing and analyzing the interviews, and extracting and processing the needs statements.

  3. Wipro - Wikipedia

    en.wikipedia.org/wiki/Wipro

    Wipro Limited (/ ˈ v ɪ p r oʊ / ⓘ; stylized in lowercase title) is an Indian multinational technology company based in Bengaluru. It provides information technology , consulting and business process services.

  4. Computer-assisted telephone interviewing - Wikipedia

    en.wikipedia.org/wiki/Computer-assisted...

    Computer-assisted telephone interviewing (CATI) is a telephone surveying technique in which the interviewer follows a script provided by a software application. It is a structured system of microdata collection by telephone that speeds up the collection and editing of microdata and also permits the interviewer to educate the respondents on the importance of timely and accurate data. [1]

  5. Call processing - Wikipedia

    en.wikipedia.org/wiki/Call_processing

    In telecommunications, the term call processing has the following meanings: . The sequence of operations performed by a switching system from the acceptance of an incoming call through the final disposition of the call. [1]

  6. Voice computing - Wikipedia

    en.wikipedia.org/wiki/Voice_computing

    The Amazon Echo, an example of a voice computer. Voice computing is the discipline that develops hardware or software to process voice inputs. [1]It spans many other fields including human-computer interaction, conversational computing, linguistics, natural language processing, automatic speech recognition, speech synthesis, audio engineering, digital signal processing, cloud computing, data ...

  7. Ariana Grande explains voice change during viral interview ...

    www.aol.com/news/ariana-grande-explains-voice...

    Ariana Grande responded to critiques about a viral interview clip of her voice changing drastically, saying the switch was out of "habit."

  8. Speaker recognition - Wikipedia

    en.wikipedia.org/wiki/Speaker_recognition

    Each speaker recognition system has two phases: enrollment and verification. During enrollment, the speaker's voice is recorded and typically a number of features are extracted to form a voice print, template, or model. In the verification phase, a speech sample or "utterance" is compared against a previously created voice print.

  9. Intrapersonal communication - Wikipedia

    en.wikipedia.org/wiki/Intrapersonal_communication

    Many models hold that the process starts with the perception and interpretation of internal and external stimuli or cues. Later steps involve the symbolic encoding of a message that becomes a new stimulus. Some models identify the same self as sender and receiver. Others see the self as a complex entity and understand the process as an exchange ...