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The California Department of Consumer Affairs (DCA) is a department within the California Business, Consumer Services, and Housing Agency. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices.
Consumer Services. The Consumer Services Office is the main point of contact for Californians filing a complaint with the department or requesting additional information about licensees. Offering a live-person call center, the team logs thousands of calls a year and works with licensees to help consumers settle disputes and resolve issues.
A ProPublica report from 2021 said Chime customers filed more than 900 complaints with the Consumer Financial Protection Bureau, a federal agency, from April 2020 to July 2021. In many of those ...
The Bureau of Automotive Repair (BAR) is part of the California Department of Consumer Affairs (DCA), whose mission is to promote and protect the interests of California consumers. BAR provides a wide range of consumer protection services, including: Registers and regulates approximately 36,000 California automotive repair dealers.
Of the 1.3 million Americans who filed consumer fraud complaints in 2010, a whopping 44% of the payments were conducted via wire transfers. And that's only one of the many scams American consumers ...
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In 1979, Chapter 12 of the California Insurance code established the "Bureau of Fraudulent Claims" to investigate criminal insurance violations. In 1980, the fraud investigators became sworn peace officers under Penal Code 830.3(i). In 1988, the Bureau of Fraudulent claims was reclassified as the "Fraud Division."
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