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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Reset your forgotten password online using the account recovery options you have available. Use a different browser If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser.
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Use the account recovery flow to confirm if your account was deleted - If your account doesn't exist anymore, you'll get a prompt indicating it has either been deactivated or that you can't reset your password online.
Create a long and unique password – Consider creating or changing a password to a length of at least 16 characters. It should include upper and lower case letters, numbers, special characters ...
Mobile users, physically away from the corporate network, who forgot their PC's login password. Passwords cached by the operating system or browser, which might continue to be offered to servers after a password change that was initiated on another computer (help desk, password management web server, etc.) and therefore trigger an intruder lockout.