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  2. Order fulfillment - Wikipedia

    en.wikipedia.org/wiki/Order_fulfillment

    Order fulfilment (in American English: order fulfillment) is in the most general sense the complete process from point of sales enquiry to delivery of a product to the customer. Sometimes, it describes the more narrow act of distribution or the logistics function. In the broader sense, it refers to the way firms respond to customer orders.

  3. Job description - Wikipedia

    en.wikipedia.org/wiki/Job_description

    A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...

  4. Service management - Wikipedia

    en.wikipedia.org/wiki/Service_management

    Service management in the manufacturing context, is integrated into supply chain management as the intersection between the actual sales and the customer point of view. The aim of high-performance service management is to optimize the service-intensive supply chains, which are usually more complex than the typical finished-goods supply chain.

  5. Third-party logistics - Wikipedia

    en.wikipedia.org/wiki/Third-party_logistics

    Third-party logistics (abbreviated as 3PL, or TPL) is an organization's long term commitment of outsourcing its distribution services to third-party logistics businesses. [1] ...

  6. Distribution center - Wikipedia

    en.wikipedia.org/wiki/Distribution_center

    A distribution center is a principal part, the order processing element, of the entire order fulfillment process. Distribution centers are usually thought of as being demand driven. A distribution center can also be called a warehouse, a DC, a fulfillment center, a cross-dock facility, a bulk break center, and a package handling center. The ...

  7. Logistics - Wikipedia

    en.wikipedia.org/wiki/Logistics

    A warehouse in South Jersey, a U.S. East Coast epicenter for logistics and warehouse construction outside Philadelphia, where trucks deliver slabs of granite [1]. Logistics is the part of supply chain management that deals with the efficient forward and reverse flow of goods, services, and related information from the point of origin to the point of consumption according to the needs of customers.

  8. Product management - Wikipedia

    en.wikipedia.org/wiki/Product_management

    The concept of product management originates from a 1931 memo by Procter & Gamble President Neil H. McElroy.McElroy, requesting additional employees focused on brand management, needed "Brand Men" who would take on the role of managing products, packaging, positioning, distribution, and sales performance.

  9. Operations management - Wikipedia

    en.wikipedia.org/wiki/Operations_management

    Operations management is concerned with designing and controlling the production of goods and services, [1] ensuring that businesses are efficient in using resources to meet customer requirements.

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