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The official website for Delta Air Lines suffered from a technical glitch that prevented certain passengers from buying tickets on Thursday.
On 21 July, Delta CEO Ed Bastian apologised to customers in a statement and revealed that the outage had left one of Delta's crew-tracking software programs "unable to effectively process the unprecedented number of changes triggered by the system shutdown".
Delta’s service black eye could also cause it to lose some future bookings from frustrated customers. This past weekend was the busiest travel period of the summer with 90% of the seats booked.
In mid July 2024, Delta Air Lines, a major U.S. carrier and the largest airline in the world by revenue, assets, market capitalization experienced an operational disruption following the 2024 CrowdStrike incident including the cancelation of over 1,200 flights.
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Downdetector is available in 45 countries, with a different site for each country. [2] [4] Additionally, Downdetector tracks over 12,000 services internationally. [5] Downdetector was founded in April 2012 by Tom Sanders and Sander van de Graaf. [3] Downdetector was acquired by Ookla, the company behind Speedtest.net, in August 2018. [1] [6]
CHICAGO (Reuters) -Among the big U.S. carriers, Delta Air Lines has assiduously built a reputation as a premium airline, touting its punctual and reliable operations relative to peers. Following a ...
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