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  2. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    An example of a résumé with a common format with the name John Doe. A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same ...

  3. Service management - Wikipedia

    en.wikipedia.org/wiki/Service_management

    Service management in the manufacturing context, is integrated into supply chain management as the intersection between the actual sales and the customer point of view. The aim of high-performance service management is to optimize the service-intensive supply chains, which are usually more complex than the typical finished-goods supply chain.

  4. Curriculum vitae - Wikipedia

    en.wikipedia.org/wiki/Curriculum_vitae

    Example of the kind of extensive CV used in academia, in this case 69 pages long. In English, a curriculum vitae (English: / ... ˈ v iː t aɪ,-ˈ w iː t aɪ,-ˈ v aɪ t iː /, [a] [1] [2] [3] Latin for 'course of life', often shortened to CV) is a short written summary of a person's career, qualifications, and education.

  5. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

  6. Operations management for services - Wikipedia

    en.wikipedia.org/wiki/Operations_management_for...

    Service Blueprint The service blueprint is a way to describe the flow of a customer through a service operation from the start to the finish, along with the actions provided by the service providers both in interaction with the customer and in the "back room" out of sight of the customer. For example, if a customer wishes to purchase a suit ...

  7. Cover letter - Wikipedia

    en.wikipedia.org/wiki/Cover_letter

    Résumé cover letters may also serve as marketing devices for prospective job seekers. Cover letters are used in connection with many business documents such as loan applications (mortgage loan), contract drafts and proposals, and executed documents.

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