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Workplace negativity is always high in organizations that fail -- and can be nearly nonexistent in companies that succeed! Workplace negativity goes far beyond the walls of the office or cubicle.
Emotions in the workplace play a large role in how an entire organization communicates within itself and to the outside world. "Events at work have real emotional impact on participants. The consequences of emotional states in the workplace, both behaviors and attitudes, have substantial significance for individuals, groups, and society". [1] "
Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [1] [2] More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers.
Machiavellianism in the workplace is a concept studied by many organizational psychologists. [1] Conceptualized originally by Richard Christie and Florence Geis, Machiavellianism in psychology refers to a personality trait construct based on a cold, callous and exploitative orientation.
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Affective events theory model Research model. Affective events theory (AET) is an industrial and organizational psychology model developed by organizational psychologists Howard M. Weiss (Georgia Institute of Technology) and Russell Cropanzano (University of Colorado) to explain how emotions and moods influence job performance and job satisfaction. [1]
Workplace deviance may be viewed as a form of negative reciprocity. "A negative reciprocity orientation is the tendency for an individual to return negative treatment for negative treatment". [ 3 ] In other words, the maxim "an eye for an eye" is a concept that some employees strongly feel is a suitable approach to their problem.
Negative Workplace Culture A culture of micromanagement can permeate an organization, affecting morale and engagement. Employees may feel demotivated and disengaged, leading to higher turnover rates and difficulty attracting top talent.