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A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...
The extent of duties of an individual hotel general manager vary significantly depending on the size of the hotel and company organization; for example, general managers of smaller boutique-type hotels may be directly responsible for additional administrative duties such as accounting, human resources, payroll, purchasing, and other duties that ...
In managing manufacturing or service operations, several types of decisions are made including operations strategy, product design, process design, quality management, capacity, facilities planning, production planning and inventory control. Each of these requires an ability to analyze the current situation and find better solutions to improve ...
A person responsible for providing various kinds of administrative assistance is called an administrative assistant (admin assistant) or sometimes an administrative support specialist. [ 1 ] [ 2 ] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial duties.
Fortune 500 directors are estimated to spend 4.4 hours per week on board duties, and median compensation was $212,512 in 2010. The board sets corporate strategy, makes major decisions such as major acquisitions, [ 24 ] and hires, evaluates, and fires the top-level manager ( chief executive officer or CEO).
Employees working in the front desk will also help customers with problems and complaints. [ 4 ] The front office in the hotel industry, also called the reception area , which the receptionist is the one who get in touch with the customers, most importantly, confirm their reservation and answering their questions. [ 5 ]
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Performance Management: design human resource metrics and implementing performance management systems to evaluate employee performance and align it with organizational goals. Legal Compliance: ensure that organizations are compliant with labor laws and regulations, including employment standards, workplace safety, and anti-discrimination policies.