Search results
Results from the WOW.Com Content Network
The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.
A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
During this period, 41.5% of complaints were related to wireless service, 29.2% in regards to internet services and 10.6% for television services. [7] Most recently in 2021, the CCTS accepted approximately 17,000 complaints from Canadians in regards to their Internet, phone, and TV services.
Comcast, the largest cable operator in the U.S., said personal data for approximately 35.9 million customers of its Xfinity services may have been illegally accessed by hackers in a security ...
Xfinity, which provides video, broadband and phone services, said it had notified federal law enforcement and started an investigation. The unauthorized access led to customer information that was ...
On August 1, 2008, the FCC formally voted 3-to-2 to uphold a complaint against Comcast, the largest cable company in the US, ruling that it had illegally inhibited users of its high-speed Internet service from using file-sharing software. The FCC imposed no fine, but required Comcast to end such blocking in 2008.
The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
It is the third-largest pay-TV company, the second-largest cable TV company by subscribers, and the largest home Internet service provider in the United States. In 2023, the company was ranked 51st in the Forbes Global 2000. [10] Comcast is additionally the nation's third-largest home telephone service provider.