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In 2015, Zomato started its food delivery service in India, [24] initially partnering with companies such as Delhivery and Grab to fulfill deliveries from restaurants that did not have their own delivery service. [25] In April 2015, Zomato acquired the American online table reservation platform NexTable, which was subsequently renamed Zomato ...
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Following this, Zomato granted a US$150 million loan to Blinkit. Zomato had acquired a 10% stake in company the year prior. [28] [29] Following numerous discussions, on 24 June 2022, Zomato announced that it would acquire Blinkit for US$568 million in an all-stock deal. [15] The acquisition was completed on 10 August 2022. [16] [30]
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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.