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Performance is a measure of the results achieved. Performance efficiency is the ratio between effort expended and results achieved. The difference between current performance and the theoretical performance limit is the performance improvement zone. Another way to think of performance improvement is to see it as improvement in four potential areas:
Higher productivity and a better place to work: practical ideas for owners and managers of small and medium-sized industrial enterprises. International Labour Organization. ISBN 978-92-2-106409-1. (Action manual) Thurman, Joseph E.; A. E. Louzine; Kazutaka Kogi (1988).
A quality circle is a small group of workers that work in the same area or do similar sorts of work and meet once a week for an hour to identify, analyse, and resolve work-related issues. The objective is to improve the quality, productivity, and overall performance of the company, as well as the workers' quality of life at work.
Genba (現場, also romanized as gemba) is a term used in business for the location where value is created, such as a factory floor, construction site, or sales floor. [1]In lean manufacturing, the most valuable ideas for improvement are thought to occur at the genba where problems are visible.
The small-step work improvement approach was developed in the USA under Training Within Industry program (TWI Job Methods). [16] Instead of encouraging large, radical changes to achieve desired goals, these methods recommended that organizations introduce small improvements, preferably ones that could be implemented on the same day.
In 1973 the name was changed to National Society for Performance and Instruction to reflect a broader interest in improving workplace performance using solutions that are both instructional and non-instructional (job-aids, work redesign, process improvement, etc.). [7]
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