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  2. List of embedded CRM systems - Wikipedia

    en.wikipedia.org/wiki/List_of_embedded_CRM_systems

    Service management, customer projects [3] Salesforce 2006 IQMS: IQMS: Included in base package SaaS: Public Cloud. On-premises. Campaign, Target group, Lead; Opportunity, Quote, Order; Customer Service Requests, Field Service; Customer, Contact, Partner, Activity, Pricing, Tax, Product Catalog [4] MS Outlook 1997 MS Dynamics 365 ERP with ...

  3. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce offers several customer relationship management (CRM) services, including: Sales Cloud, [43] Service Cloud, [44] Marketing Cloud, [45] and Commerce Cloud and Platform. [45] Additional technologies include Slack. Other services include app creation, data integration and visualization, and training. [46]

  4. eCRM - Wikipedia

    en.wikipedia.org/wiki/ECRM

    The effective and efficient employment of CRM activities cannot go without the remarks of safety and privacy. CRM systems depend on databases in which all kinds of customer data is stored. In general, the following rule applies: the more data, the better the service companies can deliver to individual customers.

  5. Salesforce CEO Marc Benioff on a $1 trillion opportunity and ...

    www.aol.com/salesforce-ceo-marc-benioff-1...

    "Agents are a $1 trillion TAM [total addressable market opportunity]," Salesforce co-founder and CEO Marc Benioff told me. The company closed 200 Agentforce deals in the third quarter.

  6. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    Pivotal CRM / Aptean CRM Aptean 6.6 January 2019 Proprietary.NET yes Windows MS SQL, Oracle 1996 Really Simple Systems / Spotler CRM Really Simple Systems 2016 2006 SaaS: VBScript, JavaScript, ASP yes Cloud Computing: MySQL: 2006 SageCRM: Sage Group: Sage CRM 2019 R1 February 2019 Proprietary or SaaS: ASP.NET, ASP yes Windows MS SQL, ORACLE ...

  7. On-premises software - Wikipedia

    en.wikipedia.org/wiki/On-premises_software

    On-premises software is sometimes referred to as "shrinkwrap" software, and off-premises software is commonly called "software as a service" ("SaaS") or "cloud computing". The software consists of database and modules that are combined to particularly serve the unique needs of the large organizations regarding the automation of corporate-wide ...

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