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Whether an older person requires help with basic tasks at home or more intensive aged care services, they will need to arrange an assessment with the My Aged Care service. [46] My Aged Care will register the person's details and ask them a series of questions to help identify their needs and circumstances such as: [47]
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Bolton Clarke is an Australian-based provider of independent living services through at-home care, retirement living and residential aged care. It had its beginnings with the establishment of the Melbourne District Nursing Society in 1885, which later became known as the Royal District Nursing Service (RDNS).
(a) the quality of aged care services provided to Australians, the extent to which those services meet the needs of the people accessing them, the extent of substandard care being provided, including mistreatment and all forms of abuse, the causes of any systemic failures, and any actions that should be taken in response;
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