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The very first step which is normally overlooked by the top level management is defining the exact problem. Though we think that the problem identification is obvious, many times it is not. When defining the problem situation, framing is essential part of the process.
Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business and technical fields.
Problem solving is the process of investigating the given information and finding all possible solutions through invention or discovery. Traditionally, it is argued that problem solving is a step towards decision making, so that the information gathered in that process may be used towards decision-making. [9] [page needed]
An iterative, non-linear process, design thinking includes activities such as context analysis, user testing, problem finding and framing, ideation and solution generating, creative thinking, sketching and drawing, prototyping, and evaluating.
Problem shaping means revising a question so that the solution process can begin or continue. It is part of the larger problem process that includes problem finding and problem solving . Problem shaping (or problem framing) often involves the application of critical thinking .
The first step in using SIT for Problem Solving is to define the problem world. Once defined, the problem solver knows that all the building blocks for the solution are right there in front of them and that the solution simply requires the reorganization of the existing objects. This adds great focus and power to the method.
A problem frame is a description of a recognizable class of problems, where the class of problems has a known solution. In a sense, problem frames are problem patterns. Each problem frame has its own frame diagram. A frame diagram looks essentially like a problem diagram, but instead of showing specific domains and requirements, it shows types ...
The general process for applying an EC to problem solving is described by Cohen (2010) as follows: [8]: 676 Identify the type of problem (there are variations in the way the diagrams are constructed for different types of problems.) Write a storyline of this problem in a factual, objective way, even if the problem causes an emotional upset.