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  2. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    The image sent may have been sent as an attachment rather than an embedded image. If the image is sent as an attachment, you'll need to download it before you can view the image. Reset your web settings. Sometimes installing multiple browsers can result in your web settings getting changed.

  3. Fix issues with AOL Mail image challenges

    help.aol.com/articles/what-should-i-do-if-i-get...

    If you can't see the image, make sure your browser preferences are set to display images and try again. Alternatively, you can listen to the image challenge by clicking on the audio icon. Display images in Edge Display images in Safari Display images in Firefox Display images in Google Chrome Display images in Internet Explorer

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

  5. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

  6. Accessing AOL Sites or Apps Using Windows 10

    help.aol.com/articles/accessing-aol-sites-or...

    Pinning an AOL app to your Windows 10 Start menu is a simple task, follow the steps below. Open the Windows Start menu and click All apps. Locate the AOL app in the list. Right-click on the app name. A small menu will appear. Click Pin to Start to add this app to your Start menu.

  7. Enable or block images in AOL Mail

    help.aol.com/articles/enable-or-block-images-in...

    While the default setting is to show all images except for those in spam emails, turning the setting off can increase the privacy and security of your account by disabling potentially malicious images and content. 1. Click Settings | More Settings. 2. Click Viewing email tab. 3. Scroll down, until you see Show images in messages.

  8. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. Clear cache on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-cache...

    A browser's cache stores temporary website files which allows the site to load faster in future sessions. This data will be recreated every time you visit the webpage, though at times it can become corrupted. Clearing the cache deletes these files and fixes problems like outdated pages, websites freezing, and pages not loading or being ...