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At the other end of the spectrum was MSC Cruises, which Bembridge said scored the lowest with a ranking of 2.7 out of five, and received the highest number of one-star ratings out of all 25 cruise ...
While it can be uncomfortable, being able to deliver negative feedback effectively is a managerial superpower. Use these examples and best practices to help you develop it. 12 Common Types of ...
A BBB-accredited company agrees to abide by a set of accreditation standards BBB says are "attributes of a better business." These include honesty in advertising, transparency, and responsiveness ...
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
Cruises are especially popular in the United States. In 2005, U.S. ports handled 8.6 million cruise embarcations (75% of global passengers), 6.3% more than in 2004. The worldwide cruise ship fleet consists of more than 230 ships, and the majority are foreign-flagged, with Liberia and Panama being the most popular flag countries. [3]
The BBB also reported which industries got the most complaints. (Note that complaints filed with the BBB are investigated, with companies given a month to respond. Roughly 95% of complaints are ...
Expedia Cruises is a travel agency franchise company established in 1987, specializing in marketing and sales of air, land & cruise vacations. Through its network of 300 independently owned retail locations and 7,000+ Vacation Consultants in North America, the company has year over year grown in sales for the past two decades.