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If Java scripting is disabled, many websites, including AOL Mail, won't work properly. Disable firewall or pop-up settings If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist.
Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
If you click on links in a legitimate email and get a notice that link can't be opened, you will need to either temporarily turn off your pop-up blocker, or add AOL Mail to the list of sites you allow pop-ups from. • Manage pop-ups in Edge • Manage pop-ups in Safari • Manage pop-ups in Firefox • Manage pop-ups in Chrome
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Select Add email and follow the prompts to create your new alias. Choose whether to create a new Outlook.com email as an alias or use an existing email (non-Outlook) as an alias. Click Add alias ...
Compose/Write email window • Open a new email by clicking the Write button on the toolbar. • Start typing your contacts in the write mail "to" field. Check your contacts in webmail • Open a web browser and navigate to mail.aol.com. • Check to see if your contacts are all listed.
• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem. Troubleshoot any problems with your account