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2. RingCentral - Wikipedia

   en.wikipedia.org/wiki/RingCentral

   In October 2018, it acquired Dimelo, a Paris-based OmniChannel contact center provider. [36] In January 2019, it acquired Connect First, a Boulder, Colorado-based outbound and blended customer engagement provider. [37] In December 2020, it purchased DeepAffects, which specializes in intelligence-assisted speech recognition. [38]

3. Kana Software - Wikipedia

   en.wikipedia.org/wiki/Kana_Software

   KANA Software, Inc. is a wholly owned subsidiary of Verint Systems (NASDAQ: VRNT) and provides on-premises and cloud computing hosted customer relationship management software products to many of the Fortune 500, mid-market businesses and government agencies.

4. Telax Hosted Call Center - Wikipedia

   en.wikipedia.org/wiki/Telax_Hosted_Call_Center

   Telax Hosted Call Center, is the trading name of Telax Voice Solutions Inc., formerly Telax Systems Inc. A privately held application service provider delivering automatic call distribution (ACD), self-service IVR, business intelligence tools and VoIP services, to a network of enterprises, government organizations, ISPs and other service providers across North America.

5. Genesys (company) - Wikipedia

   en.wikipedia.org/wiki/Genesys_(company)

   In May 2013, the company acquired Angel.com, a provider of cloud-based contact center solutions, from parent company MicroStrategy, for $110 million. [ 18 ] In March 2014, the company acquired Solariat, a developer of software to measure and manage social media engagements for customers.

6. Alvaria - Wikipedia

   en.wikipedia.org/wiki/Alvaria

   Aspect was founded under the name Aspect Communications in 1973, when its software powered the first call center flight booking system with an intelligent Automatic Call Distributor. [ 8 ] In 2005, Aspect Communications was acquired by Concerto Software for $1 billion, [ 9 ] with the new entity called Aspect Software. [ 10 ]

7. AOL

   search.aol.com

   The search engine that helps you find exactly what you're looking for. Find the most relevant information, video, images, and answers from all across the Web.