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  2. General sales agent - Wikipedia

    en.wikipedia.org/wiki/General_sales_agent

    A general sales agent is a sales agent for an airline company who is authorized to sell travel tickets and assist the public with travel-related needs. [ 1 ] [ 2 ] [ 3 ] Its duties also include performing tasks that aid in the company's achievement of its sales objectives.

  3. Call center industry in the Philippines - Wikipedia

    en.wikipedia.org/wiki/Call_center_industry_in...

    A Teletech BPO site in Cainta, Rizal. Call centers in the Philippines began as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.

  4. Royal Air Philippines - Wikipedia

    en.wikipedia.org/wiki/Royal_Air_Philippines

    Royal Air Charter Service, Inc., operating as Royal Air Philippines, is a Philippine-registered low-cost airline. The company was established on August 22, 2002, as a chartered airline. It began operations as a budget airline on December 14, 2018, with an inaugural flight from its hub in Clark, Pampanga to Caticlan in Aklan.

  5. Computer reservation system - Wikipedia

    en.wikipedia.org/wiki/Computer_reservation_system

    It allowed agents and airlines to communicate via a common distribution language and network, handling 97% of UK airline business trade bookings by 1987. The system went on to be replicated by Videcom in other areas of the world including the Middle East (DMARS), New Zealand, Kuwait (KMARS), Ireland, Caribbean, United States and Hong Kong.

  6. Gate agent - Wikipedia

    en.wikipedia.org/wiki/Gate_agent

    [citation needed] Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1] Gate agents are able to see everything about each customer's ...

  7. Philippine Airlines - Wikipedia

    en.wikipedia.org/wiki/Philippine_Airlines

    The name "Philippines", instead of "Philippine Airlines", is to denote that PAL is the primary flag carrier of the Philippines. However, this sometimes leads to confusion that a PAL plane, especially when chartered by the President for official or state visits, is, in fact, the official air transport of the Philippine head of state .

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