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System Creator License Implementation language(s) Back end Launch Date Faveo Helpdesk: Ladybird Web Solution Proprietary PHP: MySQL: 2015 GLPI: INDEPNET
System Web Mobile web Email CLI GUI REST SOAP Mylyn [79] Visual Studio IntelliJ IDEA Others Apache Bloodhound: Yes No Optional [80] [81]: No No No No Yes No No Yes XMLRPC: Assembla Tickets ...
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
Jira includes tools allowing migration from competitor Bugzilla. [10] Jira is offered in three packages: [11] Jira Software includes the base software, including agile project management features (previously a separate product: Jira Agile). Jira Service Management is intended for use by IT operations or business service desks.
TicketIQ is a secondary market ticket aggregator that proudly touts its “100% guarantee.” This feature promises safety, protection and timeliness for any ticket bought on TicketIQ.
2024-10-30: December 1, 1999: NoSQL Journal, MySQL Proprietary: Yes Yes Wrike: Wrike: 2013 2007 2006 PostgreSQL Proprietary: No Yes WPS Office: Kingsoft: 2019 2019-05-06 1988 SQL Server or SQL EE Proprietary: Yes Yes XWiki: XWiki: 16.10.1 [18] 2024-12-10: May 22, 2007 HSQLDB, MariaDB, MySQL, PostgreSQL, Oracle [19] LGPL: Yes Yes Xaitporter ...
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